Quality Policy

Quality Policy

Quality, Environment
and Safety Policy.

TOPCRET is a leading company in the production and installation of cement-based coatings applicable to floors, walls, bathroom and kitchen furniture, exteriors, swimming pools and countertops.

TOPCRET has stores and showrooms throughout Spain and, through its franchise plan, has expanded its offer across America, Asia, Africa and the rest of Europe.

As a company committed to the quality of our products and respect for the environment, it is an unavoidable goal within the comprehensive management of our company to make the profitability of economic activity compatible with maximum customer satisfaction and the preservation of the environment, considering the interactions of our products throughout their life cycle.

Furthermore, TOPCRET is aware of the importance of protecting and preventing injuries and health deterioration of its workers in all its activities. Therefore, it establishes and provides safe and healthy working conditions, as well as the necessary resources and means to ensure the elimination of hazards and the reduction of risks inherent to the activity.

To achieve this:

  • We implement, maintain and continuously improve an integrated Management System for Quality, Environment and Occupational Risk Prevention, in accordance with the requirements of UNE-EN-ISO 9001, UNE-EN-ISO 14001 and ISO 45001, as well as complying with the legislation and regulations related to the product, service, environment, and the safety and health of workers, and any other applicable requirements.
  • We commit to continuous improvement and pollution prevention, as well as to the consultation and participation of workers, removing obstacles or barriers to participation and ensuring the absence of reprisals when suggestions are made and opinions are communicated.
  • We establish actions to address risks in order to reduce or control them.
  • We periodically review workplaces in terms of safety, hygiene, ergonomics, psychosociology, and health surveillance in order to improve working methods and the effectiveness of the measures implemented.
  • We work with the objective of offering the highest quality in our products and services to meet the needs of our customers.
  • We continuously improve the planning, organization, review, and control of our production and service systems, based on market demands, promoting energy efficiency and recycling from the design phase of products and processes, reducing, whenever possible, the waste and emissions generated by our activities.
  • We promote internal communication systems regarding the effectiveness of the Policy, standards, and results in occupational risk prevention, encouraging the participation and consultation of both our own employees and those of external companies.
  • We collaborate with our suppliers and subcontractors to improve quality, as well as their environmental performance and the safety and health of external workers.
  • We maintain an open and collaborative relationship with our customers, suppliers, public administration, local community, and any other social sector interested in our activities, improving external communication.
  • We advise and inform our customers at all times about the most appropriate solution to their needs through our laboratory with specialized technical service.
  • We provide ourselves with the necessary resources and means to achieve the implementation, effectiveness, and continuous improvement of the Management System.
 
 

In Barcelona, on January 7, 2020

 

 

 

 

Manager

  • We implement and continuously improve an Integrated Quality, Environmental, and Occupational Health and Safety Management System, in accordance with the requirements of UNE-EN-ISO 9001, UNE-EN-ISO 14001, and ISO 45001 standards, complying with legislation and regulations related to the product, service, environment, and worker safety and health, as well as any applicable requirements.
  • We commit to continuous improvement, pollution prevention, and worker consultation, removing obstacles or barriers to their participation, and ensure there are no reprisals when making suggestions or sharing opinions.
  • We take action to address risks in order to eliminate, reduce, or control them.
  • We regularly review job positions related to safety, hygiene, ergonomics-psychosociology, and health surveillance to improve work methods and the effectiveness of implemented measures.
  • At Topcret, we set ambitious yet realistic objectives. The intense activity of the R&D Department and our work towards constantly improving our product, positions us as leaders in the industry. Our continuous pursuit of customer satisfaction is the driving force behind our company’s growth and our contribution to society. To achieve this, we have implemented the ISO 9000 standard, which keeps us on the path of excellence in service and quality.
  • We work with the goal of offering maximum quality in our products and services to meet our customers’ needs.
  • We continuously improve the production and service systems based on the market’s demands, promoting energy efficiency and recycling from the product and process design phase. This reduces waste and emissions generated by our activities whenever possible.
  • Through our internal communication systems, we promote the effectiveness of our policies, rules, and results to prevent risks. Participation from both our own workers and those from external companies are always encouraged.
  • We collaborate with our suppliers and subcontractors to ensure the quality of their environmental performance and the safety and health of external workers.
  • We maintain an open and collaborative relationship with our customers, suppliers, authorities, our community, and any other social sector that is interested in our activities. This improves external communication and ensures transparency on our end.
  • Our laboratory consists of specialised technicians who provide advice and information to our customers to ensure they are aware of the best solution that will meet their needs.
  • We provide the necessary resources and means to achieve the implementation, effectiveness, and improvement of the Management System.
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Microcement

HIGH TRAFFIC

LOW TRAFFIC

Microcement

INDOOR – OUTDOOR

Clay

INDOOR

Metal