Frequent questions

Topcret's responses.

BUYS

Topcret is a leading and pioneering company in the production and installation of cement-based coatings. Its experience, after two decades in the market, not only lies in the high technology applied to its products, but also in the high level of specialization of its applicators (trained by Topcret). Topcret also makes a difference with its exceptional Guarantee Program that covers both the quality of the materials and that of the application and with its Rework Insurance.

Topcret is available on all continents. With a physical presence through its Licenses in more than 16 countries, Topcret can reach any part of the world.

The installation of all Topcret products is done with their own applicators. The staff receives continuous training in both operating and response techniques of the product and in perfecting aesthetic finishes.

No, it is not possible. The professionals trained by Topcret are specialized in the application of Microcemento® and Baxab®. Topcret not only guarantees the quality of its products but also that of its installation, therefore it does not sell the material to third parties. Contact your nearest Topcret for details.

To check the quality of Topcret products, you can visit one of the company's showrooms, where you can see all the microcements and coatings and appreciate their finish, color and real textures. You can also visit a Topcret facility near your location. On this website you can check that Microcemento® and Baxab® have different quality seals that make them exclusive products. Both the Guarantee and Insurance Program, which guarantees the quality of the material in writing, as well as the experience of the customers, guarantee the quality of Topcret products and its commitment to customer satisfaction.

The cost of applying any microcement or coating is the same on any surface. There can only be an additional cost for an exceptional deterioration of the surface to be covered that makes it necessary to previously apply a self-leveling or extra layer of microcement base. In these cases, the client can opt for Topcret's services or request an independent one.

Although Topcret displays the color palette of its products on the web and in printed catalogs, the perception of them may vary according to each screen or print. The colors in these media are indicative, so it is advisable to visit any of the showrooms before making a purchase and check the color and surface appearance. Even so, the color, gloss and roughness finish is unique in each work.

Topcret can personalize your wall covering with drawings, logos, texts, decorations and a combination of several colors at the same time. If you cannot find your color in the basic or premium color catalog, Topcret can create the color that your work requires with the specific shade that you request.

They are two different products. Microcement has similar aesthetic characteristics to polished cement, but it has other very beneficial characteristics, such as being applied to any existing surface and, with an approximate thickness of only 2mm, it generates continuous surfaces. This distinguishes it from polished concrete that requires expansion joints and adds a thickness of more than 6 centimeters to the surface, which represents a higher risk of cracking. In addition, with Microcemento® or Baxab® the range of finishes and textures is broader than with polished cement.

REFORMS AND MAINTENANCE

Consult the technical staff of the company. Each repair may need a different treatment.

Through the exclusive Soil Recovery System, any Topcret coating can be renewed, eliminating the wear produced by the passage of time.

Yes, technically it is possible. In addition, by activating the Reissue Insurance, you can access a Bonus for life to make these types of changes whenever you want.

The maintenance and cleaning of Topcret coatings is carried out by washing with water and neutral soap. Periodically it is recommended to apply self-shine waxes diluted in water, since they leave an acrylic residue that renews the protective layer of the floor.

Topcret products are ideal for spaces where the movement of people is continuous due to their resistance and durability, Baxab® being the most suitable product if maximum resistance is required.

APPLICATIONS AND WORK

Not only is it not necessary, but also its installation does not generate debris, so the application of any product is very agile and the inconveniences are minimal. The result is visible almost immediately and after 24 hours the paved surface is accessible for circulation.

Due to the great adhesion of both, it is possible to apply them on practically any type of stable surface: ceramics, porcelain, cement mortar, tiles, plaster, plasterboard, marble…. By not having to remove the existing material, a quick renovation of the spaces can be achieved, saving time and money.

There are a variety of products applicable to stairs. All Topcret products are highly versatile so only a few technical details need to be considered for easy application.

All Topcret products can be installed on exterior surfaces provided precautions are taken to properly waterproof the bases where the coatings are applied. With these measures plus a correct planimetry, rising damp and accumulations of water on the surface are avoided.

Topcret not only makes its own furniture but also offers the possibility of covering furniture designed by its clients.

Due to the inherent movement of wooden or parquet floors, it is necessary to remove them prior to placing the Microcemento® or Baxab®.

All Topcret coatings can be slip resistant by a superficial application of the T / Grip product developed in Topcret T / Labs Laboratories. The anti-slip graduation will depend on the existing regulations in each country.

Both Microcemento® and Baxab® are fully compatible with underfloor heating systems and precautions should only be taken when conditioning the application base. For more information on how to prepare the base, consult any Topcret office.

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