Frequent Questions

Topcret's responses.

Frequent Questions

Topcret's responses.

Buys

Topcret is a leading and pioneering company in the production and installation of cement-based coatings. Its experience, after two decades in the market, not only lies in the high technology applied to its products, but also in the high level of specialization of its applicators (trained by Topcret). Topcret also makes a difference with its exceptional Guarantee Program that covers both the quality of the materials and that of the application and with its Rework Insurance.

Topcret is available on all continents. With a physical presence through its Licenses in more than 16 countries, Topcret can reach any part of the world.

The installation of all Topcret products is done with their own applicators. The staff receives continuous training in both operating and response techniques of the product and in perfecting aesthetic finishes.
No, it is not possible. The professionals trained by Topcret are specialized in the application of Microcemento® and Baxab®. Topcret not only guarantees the quality of its products but also that of its installation, therefore it does not sell the material to third parties. Contact your nearest Topcret for details.

To check the quality of Topcret products, you can visit one of the company’s showrooms, where you can see all the microcements and coatings and appreciate their finish, color and real textures. You can also visit a Topcret facility near your location. On this website you can check that Microcemento® and Baxab® have different quality seals that make them exclusive products. Both the Guarantee and Insurance Program, which guarantees the quality of the material in writing, as well as the experience of the customers, guarantee the quality of Topcret products and its commitment to customer satisfaction.

The cost of applying any microcement or coating is the same on any surface. There can only be an additional cost for an exceptional deterioration of the surface to be covered that makes it necessary to previously apply a self-leveling or extra layer of microcement base. In these cases, the client can opt for Topcret’s services or request an independent one.

Although Topcret displays the color palette of its products on the web and in printed catalogs, the perception of them may vary according to each screen or print. The colors in these media are indicative, so it is advisable to visit any of the showrooms before making a purchase and check the color and surface appearance. Even so, the color, gloss and roughness finish is unique in each work.

Topcret can personalize your wall covering with drawings, logos, texts, decorations and a combination of several colors at the same time. If you cannot find your color in the basic or premium color catalog, Topcret can create the color that your work requires with the specific shade that you request.

They are two different products. Microcement has similar aesthetic characteristics to polished cement, but it has other very beneficial characteristics, such as being applied to any existing surface and, with an approximate thickness of only 2mm, it generates continuous surfaces. This distinguishes it from polished concrete that requires expansion joints and adds a thickness of more than 6 centimeters to the surface, which represents a higher risk of cracking. In addition, with Microcemento® or Baxab® the range of finishes and textures is broader than with polished cement.

Reforms and Maintenance

Consult the technical staff of the company. Each repair may need a different treatment.

Through the exclusive Soil Recovery System, any Topcret coating can be renewed, eliminating the wear produced by the passage of time.

Yes, technically it is possible. In addition, by activating the Reissue Insurance, you can access a Bonus for life to make these types of changes whenever you want.

The maintenance and cleaning of Topcret coatings is carried out by washing with water and neutral soap. Periodically it is recommended to apply self-shine waxes diluted in water, since they leave an acrylic residue that renews the protective layer of the floor.

Topcret products are ideal for spaces where the movement of people is continuous due to their resistance and durability, Baxab® being the most suitable product if maximum resistance is required.

Applications and Work

Not only is it not necessary, but also its installation does not generate debris, so the application of any product is very agile and the inconveniences are minimal. The result is visible almost immediately and after 24 hours the paved surface is accessible for circulation.

Due to the great adhesion of both, it is possible to apply them on practically any type of stable surface: ceramics, porcelain, cement mortar, tiles, plaster, plasterboard, marble…. By not having to remove the existing material, a quick renovation of the spaces can be achieved, saving time and money.

There are a variety of products applicable to stairs. All Topcret products are highly versatile so only a few technical details need to be considered for easy application.

All Topcret products can be installed on exterior surfaces provided precautions are taken to properly waterproof the bases where the coatings are applied. With these measures plus a correct planimetry, rising damp and accumulations of water on the surface are avoided.

Topcret not only makes its own furniture but also offers the possibility of covering furniture designed by its clients.

Due to the inherent movement of wooden or parquet floors, it is necessary to remove them prior to placing the Microcemento® or Baxab®.

All Topcret coatings can be slip resistant by a superficial application of the T / Grip product developed in Topcret T / Labs Laboratories. The anti-slip graduation will depend on the existing regulations in each country.

Both Microcemento® and Baxab® are fully compatible with underfloor heating systems and precautions should only be taken when conditioning the application base. For more information on how to prepare the base, consult any Topcret office.

PRINCIPALES BENEFICIOS

FICHA TÉCNICA

Resistencia a la adherencia, UNE-EN 13892-8:2003>3,3 N/mm2
Dureza Superficial, UNE-EN 13892-6:2003 120 N/mm2
Determinación del índice de transmisión de agualíquida (permeabilidad) UNE-EN 1062-3:20080,01 kg/m2 h0,05
Determinación de las propiedades de flexión UNE-EN ISO 178:20031,3 kN/mm2
Resistencia al impacto, UNE-EN ISO 6272:2012>14,7 NmA
Altura de caída a la que se observan las primeras fisuras:1500 mm
Diámetro producido a esta altura: 9,5 mm
Resistencia al desgaste BCA, UNE-EN 13892-2:2003 30 µm

WARRANTY

Topcret® commits to repair or replace at no cost for a period of 3 years any type of defect that may arise. Warranty also extends to the application process.

Topcret has an exclusive rework insuarance,through which you can access a lifetime bonus to redo your work whenever you want. This insurance covers all those cases that are not covered by the Zero Cost Guarantee, even if there were no defects or accidents, such as changing the color of the applied coating.

WARRANTY

Topcret® commits to repair or replace at no cost for a period of 3 years any type of defect that may arise. Warranty also extends to the application process.

Topcret has an exclusive rework insuarance,through which you can access a lifetime bonus to redo your work whenever you want. This insurance covers all those cases that are not covered by the Zero Cost Guarantee, even if there were no defects or accidents, such as changing the color of the applied coating.

ON SCHEDULE

The installation process is carried out with our own applicators, trained in our academy.

This allows us to guarantee the result and compliance with the agreed delivery times. In addition, we are manufacturers, so we sell only products that we have in stock.

ON SCHEDULE

The installation process is carried out with our own applicators, trained in our academy.

This allows us to guarantee the result and compliance with the agreed delivery times. In addition, we are manufacturers, so we sell only products that we have in stock.

BUDGET WITHOUT SURPRISES

The commercial process includes on site visits by our trained applicators, we make sure that what was agreed is what will finally happen. No surprises, no hidden fees.

BUDGET WITHOUT SURPRISES

The commercial process includes on site visits by our trained applicators, we make sure that what was agreed is what will finally happen. No surprises, no hidden fees.

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PRINCIPALES BENEFICIOS

Resistencia al rayado

Baxab® garantiza un valor de 120N/mm2, lo que significa que es más resistente que cualquier suelo de madera (incluido el parquet), resina, microcemento, compuesto autonivelante o incluso hormigón pulido.

Resistencia al impacto

Con un valor de >14,7 Nm, Baxab® tiene la capacidad de absorber el impacto de objetos punzantes resultando en una mínima pérdida de forma, a diferencia del mármol, porcelana o baldosas cerámicas, donde dicho impacto astillaría el material, causando una pérdida de color o incluso rompiendo la superficie.

FICHA TÉCNICA

Resistencia a la adherencia UNE-EN 13892-8:2003-3,3 N/mm²
Dureza superficial, UNE-EN 13892-6:2003120 N/mm²
Determinación del índice de transmisión de agua líquida (permeabilidad) UNE-EN 1062-3:2008 0,01 kg/m² h0,05
Determinación de las propiedades de flexión, UNE-EN ISO 178:20031,3 kN/mm²
Resistencia al impacto, UNE-EN ISO 6272:2012 >14,7 Nm
Altura de caída a la que se observan las primeras fisuras A 1500 mm
Diámetro producido a esta altura 9,5 mm
Resistencia al desgaste BCA, UNE-EN 13892-2:2003 30 µm
Determinación de las resistencias químicas, UNE-EN 13529:2003
Sin defectos tras: 7 días para color, 1 día para lejía, aceite de oliva, alcohol, viakal y vinagre, 6 horas para jugo de limón.

CERTIFICACIONES

Topcret® ha recibido la certificación europea CE para sus productos, garantizando todos los requisitos legales y técnicos de seguridad exigidos por la Unión Europea.

También, hemos obtenido la certificación ISO 14000 cumpliendo con los estándares medioambientales, de sostenibilidad y de eficiencia energética, tanto en nuestros productos como en nuestras instalaciones. Otro objetivo es cumplir con los requisitos legales en materia de seguridad laboral.

Para ello, hemos sido certificados con los estrictos estándares del Sistema de Gestión de Seguridad y Salud en el Trabajo OHSAS 18001. Topcret® reafirma así su posición de vanguardia en el sector. Además, trabajamos con certificaciones de Applus para nuestros sistemas.

A través de los siguientes enlaces tendrás acceso a los certificados de BAXAB:

MEDIO AMBIENTE

Como empresa comprometida con la calidad de nuestros productos y al respeto del medio ambiente, es una meta ineludible hacer compatible la rentabilidad de la actividad económica con la máxima satisfacción de nuestros clientes y la preservación ambiental, considerando las interacciones de nuestros productos a lo largo de su ciclo de vida.

Gerente

FICHA TÉCNICA

Resistencia a la adherencia UNE-EN 13892-6>1,2N/mm
Dureza superficial, UNE-ENV 13892-6:200343 N/mm²
Determinación de resistencia al deslizamiento / resbalamiento de los pavimentos sin pulir UNE-ENV 12633 27
Resistencia al desgaste BCA, UNE-EN 13892-4160 µm
Resistencia al impacto, UNE-EN ISO 6272:2012>14,7 Nm
Resistencia a fuertes ataques químicos, UNE-EN 13529:205
Sin defectos después de 7 días de contacto con aceite, agua, alcohol, café y lejía. Sin defectos después de 1 día de contacto para tinte para el cabello y vinagre de alcohol. Sin defectos de 6 horas de contacto con jugo de limón.

PRINCIPALES BENEFICIOS

CERTIFICACIONES

Topcret® ha recibido la certificación europea CE para sus productos, garantizando todos los requisitos legales y técnicos de seguridad exigidos por la Unión Europea.

También, hemos obtenido la certificación ISO 14000 cumpliendo con los estándares medioambientales, de sostenibilidad y de eficiencia energética, tanto en nuestros productos como en nuestras instalaciones. Otro objetivo es cumplir con los requisitos legales en materia de seguridad laboral.

Para ello, hemos sido certificados con los estrictos estándares del Sistema de Gestión de Seguridad y Salud en el Trabajo OHSAS 18001. Topcret® reafirma así su posición de vanguardia en el sector. Además, trabajamos con certificaciones de Applus para nuestros sistemas.

A través de los siguientes enlaces tendrás acceso a los certificados de MICROCEMENTO:

FICHA TÉCNICA

Resistencia a la adherencia UNE-EN 13892-6>1,2N/mm
Dureza superficial, UNE-ENV 13892-6:200343 N/mm²
Determinación de resistencia al deslizamiento / resbalamiento de los pavimentos sin pulir UNE-ENV 12633 27
Resistencia al desgaste BCA, UNE-EN 13892-4160 µm
Resistencia al impacto, UNE-EN ISO 6272>14,7 Nm

PRINCIPALES BENEFICIOS

FICHA TÉCNICA

Resistencia a la adherencia UNE-EN 13892-8:2003-3,3 N/mm²
Dureza superficial, UNE-EN 13892-6:2003120 N/mm²
Determinación del índice de transmisión de agua líquida (permeabilidad) UNE-EN 1062-3:2008 0,01 kg/m² h0,05
Determinación de las propiedades de flexión, UNE-EN ISO 178:20031,3 kN/mm²
Resistencia al impacto, UNE-EN ISO 6272:2012 >14,7 Nm
Altura de caída a la que se observan las primeras fisuras A 1500 mm
Diámetro producido a esta altura 9,5 mm
Resistencia al desgaste BCA, UNE-EN 13892-2:2003 30 µm
Determinación de las resistencias químicas, UNE-EN 13529:2003
Sin defectos tras: 7 días para color, 1 día para lejía, aceite de oliva, alcohol, viakal y vinagre, 6 horas para jugo de limón.

PRINCIPALES BENEFICIOS